Koi CBD Review

Koi CBD is a brand that set out with a clear goal in mind: to help as many people as possible live better lives. As they put it, they believe in the ongoing pursuit of “better.” Better practices, better education, better prices, better days, and better lives. Whether you’re looking for CBD tinctures, balms, gummies, inhalers, vape products, or skincare products, Koi CBD has something for everyone.

Their product range is certainly impressive, and they even offer a few unique products that you won’t find from many other brands. So how does Koi CBD fair in the industry? Let’s take a look.

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Our rating
5.0
Quality
91%
Effectiveness
93%
Benefits
97%
Price
96%
Customer service
89%
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About Koi CBD: Trustworthiness & Industry Prominence

Koi CBD was founded in 2015 and started by introducing just two products to the market. Since then, it’s added a lot more to its collection. The brand doesn’t seem to have a presence on Trustpilot, but you will find a ton of positive customer reviews on their official website – there are over 6800 reviews currently.

Unfortunately, Koi CBD has landed itself in a bit of legal trouble in the last few years.

  • Lawsuits: In 2019, the company was accused of fraud in a class-action lawsuit. The lawsuit claimed that customers weren’t made aware that Koi’s products were illegal in the U.S. based on them being labeled and advertised as dietary supplements. However, the case was dismissed in 2020.
  • FDA warning letter: Also in 2019, Koi CBD received an FDA warning letter because they branded products as dietary supplements or drugs and made conspicuous claims about its products on their blog. This content has since been removed from their website.
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Quality, Credentials, & Lab Testing

Koi CBD is proud to be a part of driving CBD forward. The company is a member of the U.S. Hemp Round Table, Hemp Industries Association, and the California Hemp Council.

The company claims that quality is its deepest concern and understands the importance of testing and proving that products live up to label claims. All Koi CBD products are tested for purity, safety, and consistency. Certificates of Analysis (COA) from third-party accredited labs are available to view directly on the website.

The COA’s are extremely detailed. However, some don’t show the limit of detection (LOD) or limit of quantification (LOQ) for THC. This makes it difficult to verify the amount of THC in the product.

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Return Policy & Quality Assurance

Koi CBD’s mission is to create the standard of quality for CBD users everywhere. If you aren’t satisfied with your purchase, you have the option to request a full refund within 30 days of the purchase date. However, the product must be at least 50% full. The company will inspect the product and then notify you on the status of your refund.

Koi provides free shipping on all US orders over $35. All orders are processed within 1-2 business days. Looking at the shipping policy on the Koi CBD website, it isn’t clear whether the brand ships internationally.

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Product Manufacturing Process

Koi CBD claims to manufacture a CBD extract with full traceability – from the raw material to the testing laboratory and all the way to the finished and packaged bottle. They even go so far as claiming to be ambassadors of responsible farming, extraction, and distribution.

It all starts with USA-grown hemp, which is carefully selected and tested to meet the highest standards of agricultural consistency and quality. The company uses CO2 extraction to extract the CBD. This process uses no solvents, which means no chemicals are left behind in the final product.

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Additional Product Information

Koi CBD sources hemp extract through a strict vendor validation process. The hemp is grown and extracted in the USA, which is how the brand claims to ensure the most consistent and finest CBD oil on the market. However, there is no information about specific locations or farms and vendors. Full ingredient lists are available on product packaging, as well as in product page descriptions.

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Absolutely LOVE the CBD spray for dogs - could never get my schnauzer to swallow a regular oil, but now I just spray it on her wet dog food and it's super simple. THANK you!

Koi CBD Review: Highlights

One of the great things about Koi CBD is product traceability. The company claims that each batch of its CBD has full traceability from start to finish. Read some more highlights about this brand below:

  • Extensive Product Selection: Koi CBD offers customers a huge range of products to choose from. Both the CBD tinctures and vape juices are available in many different concentrations and flavors. Then, there’s also the CBD gummies and softgels, topicals, pet spray and soft chews, vape bars, and even inhalers. Seriously, you can get lost in the shop portion of the Koi CBD website - the selection is that great.
  • Koi Rewards: Becoming a Koi CBD Rewards member gives customers the opportunity to earn exclusive discounts and offers every time you shop. You can earn points in several ways and eventually redeem points for exclusive discounts. Some ways to earn points include; creating an account, following the brand on Instagram and Facebook, reviewing products, and even as a birthday bonus. Additionally, you will receive one point for every dollar spent.
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  • Veteran Program: In an effort to give back to those who serve or have served in the US military, Koi runs a veteran program. This is a lifelong discount program that gives veterans a 25% discount on every order placed.
  • Innovative and unique products: Koi CBD has at least two products that meet the definition of innovation - CBD inhalers and CBD pet spray. This is the first time we’ve come across CBD inhalers, which provide a very portable way for you to take CBD with you everywhere you go. The pet spray distinguishes itself in the “CBD for pets” niche because it has a higher potency than many other pet products on the market. Furthermore, its application is unique and easy to use.
  • Freebie: With any order, you will receive a free two-piece Anytime Gummy sample and Tincture Sachet Sampler. And who doesn’t love a good freebie, right?
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Negative Thoughts

We’ve already mentioned it, but the fact that Koi CBD has had legal trouble in recent years is a major drawback. Both the lawsuit and FDA warning letter relates to transparency issues – the company appears to have misled customers through their product labeling and advertising efforts in the past. Although they seem to have cleaned up their act since then, this news is still a bit disconcerting.

Additionally, because we know about false claims the brand has made in the past, it makes it kind of difficult to believe everything they claim on their website – especially if it’s not backed up by evidence.

I take the 500mg vape oil under my tongue for arthritis pain, and use it in my vaporizer if I'm having a particularly rough day. Seems to be more potent when inhaled through the vaporizer.

Where to Buy Koi CBD Products

The easiest and most convenient way to find the huge collection of Koi CBD products is right on the website. However, the brand’s products are also stocked by more than 200 distributors throughout California. There is a store finder on the company website, so you can find a distributor near you.

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Best Koi CBD Products: Summary of Costs & Product Selection

Koi CBD’s line of products is truly extensive. See our full summary of each product category below.

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CBD Oil Tinctures and Shots

Koi CBD tinctures come in six strengths, six flavors, and two different sized bottles for each variety (30ml and 60ml). Flavors include Natural, Spearmint, Peppermint, Strawberry, Orange, and Lemon-lime. The 30ml bottles come in 250mg, 500mg, 1,000mg, and 2,000mg potencies, while the 60ml bottles are available in 1,500mg and 3,000mg potencies. They also sell CBD Shots, with each 2.5 oz bottle delivering 25mg of CBD Flavors include; Peach Iced Tea, Raspberry Punch, and Watermelon.
[Cost Range $29.99 - $179.99]

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CBD Balm and Pain Relief Gel

Koi CBD sells a 500mg pain-relieving, roll-on gel, as well as a CBD Healing Balm available in 150mg, 500mg, and 1,000mg potency options. The healing balm will leave your skin feeling smooth and restored, while the pain-relieving gel is great for soothing sore joints and muscles.
[Cost Range $19.99 - $79.99]

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CBD Disposable Vape Bars

The disposable vape bars are available in three flavors; Tropical Popsicle, Strawberry Milkshake, and Blue Raspberry Dragon Fruit. Each vape bar contains 100mg of CBD. You have the option to buy a single unit or a pack of ten.
[Cost Range $19.99 - $179.91]

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CBD Gummies and Softgels

The gummies are available in an “Anytime Balance” Berry Lemonade and “Nighttime Rest” Cherry Limeade varieties. Both varieties come in 200mg (20-count) and 600mg (60-count) potencies. The softgels are available in a “Regular” and “Nighttime” option. Both come in 30-count quantities, with each gummy containing 25mg of CBD.
[Cost Range $24.99 - $59.99]

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CBD Vape and Hemp Flower

Koi CBD Hemp Flower 1-gram pre-rolls come in three varieties; Special Sauce, Sour Space Candy, and Lifter. They also have 4-gram tins available in Sour Space Candy and Legendary OG. Additionally, the brand sells vape juice in seven flavors and three potency options; 250mg, 500mg, and 1,000mg.
[Cost Range $19.99 - $59.99]

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CBD for Pets

The Koi CBD pet products include Pet Spray (500mg CBD) and Pet Soft Chews (25 treats). The pet spray comes in a 60ml bottle equating to 8.3mg of CBD per ml. Each of the pet treats contain 2mg of CBD.
[Cost Range $24.99 - $49.99]

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CBD Inhalers

The Koi CBD Inhaler is available in a Mojito Mint and Dreamsicle flavor. Each cartridge delivers a precise amount of premium hemp extract, providing 5mg of CBD per inhalation. The total CBD content per inhaler is 1,000mg, and there are 200 inhalations per device.
[Cost $74.99]

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CBD Skincare

Koi CBD’s skincare range includes Moisturizer Cream, Facial Cleanser, Facial Serum, and Tightening Toner. Each product contains 500mg of CBD.
[Cost Range $59.99 - $99.99]

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CBD Bath & Body

The Bath & Body range includes a variety of Bath Bombs and CBD Lotion. The lotions have a total CBD content of 200mg and are available in Citrus Burst, Lavender, and Pink Grapefruit varieties. The bath bombs have a total CBD content of 100mg and are also available in three varieties.
[Cost Range $7.99 - $29.99]

KOI is a refreshing CBD oil that comes in various flavors and preparations. I have all of them as I use them randomly for recreation and sometimes for calming my exhausted mind.

Koi CBD Review: Summary & Final Thoughts

Koi CBD has a huge range of products to choose from and a few unique offerings. But their reputation raises a few concerns. Although they’ve made some changes to their marketing materials and labeling, we’re still a bit wary about transparency issues.

Nonetheless, the company seems committed to redeeming itself by providing very detailed third-party lab reports and fine-tuning its manufacturing process. Based on flavors, quality, effects, experience, innovation, and overall price, Koi CBD certainly offers some products worth trying.

koi-cbd-review-summary
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Thanks for reading, and here’s to your health and happiness!
Customer Reviews
Dennis Verified user

Refreshing oils

KOI is a refreshing CBD oil that comes in various flavors and preparations. I have all of them as I use them randomly for recreation and sometimes for calming my exhausted mind. KOI feels very smooth and consistent in taste always, if I pick up the same flavor. If I talk on the overall brand experience besides the quality of the CBD, KOI is a convenient one.

Paulette Rios Verified user

Thank God

Guess what! My favorite brand KOI has undergone a complete transformation completely. And I feared I would lose all the taste and all the efficacy that the brand delivered earlier. Transformations can be good or bad, you never know. But thank God! I just tried their new bottle. It is even better than the before one. Good for people like me who enjoy such tastes and look for pain management via CBD. KOI rocks!

V. O. Verified user

Good

Lovely just what I was searching for.Thanks to the author for taking his time on this one.

M. Verified user

Fantastic

Thanks for sharing, this is a fantastic blog article.Much thanks again. Cool.

Andrew Chai Verified user

raw and pure

Koi cbd is one of my best ones among cbd drinks. I even like to infuse this in some veggies and over some salads as a dressing. It always blends in very well and it is absolutely affordable. I have never stopped using koi since the day I started it. It is a great one to taste too, so even if I do not need it medically, I still like to go for it to enjoy the pure and raw taste of cbd.

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