About Hope CBD: Trustpilot Ratings and Industry Prominence
Hope CBD lives by the motto that “People Deserve Better” – better products, better customer service, and a better user experience. Based on the company’s Trustpilot rating, we would say they’re doing an excellent job at living up to these expectations.
The brand has close to 600 reviews, and 95% of them are very positive, with most customers rating the brand as “Excellent” (5 stars) and a small percentage as “Great” (4 stars). Hope CBD is not a particularly well-known brand, but they seem to have attracted a loyal customer base, and they’re striving to improve the quality of CBD products available in the UK market.
Hope CBD’s Certificates of Analysis
Hope CBD has a “Lab Results” tab on its website where they’ve published Certificates of Analysis (CoA’s) for several products. Unfortunately, there are a number of problems with these reports. Firstly, they’re only available for a select few products, not all. Secondly, these reports are very outdated, dating back to 2018. Typically, lab tests should be done on each product batch, and therefore be updated every few months.
Additionally, these are some of the least detailed lab results we’ve ever come across. They’re one page long and only show cannabinoid content. There are no test results to verify products are free of herbicides, pesticides, residual solvents, and other harmful substances – which is one of the most important aspects of lab reports.
About Hope CBD’s Customer Service
In terms of customer service, there is nothing that stands out about Hope CBD. However, Trustpilot reviews, as well as reviews on the company website, suggest that the brand goes out of its way to ensure customers are happy. There is an email address and contact number for customers to get in touch with the company, as well as a LiveChat feature on the website. The customer service team is always on standby to answer any questions you may have.
How are the Company’s Products Made?
Hope CBD claims that all its products are certified organic by Servicio Certificación CAAE. Plus, they are lab tested to ensure quality and cannabinoid content. The company sources its cannabidiol (CBD) from EU-grown hemp plants.
The supercritical CO2 extraction method is used to extract CBD and other beneficial plant matter from the hemp plant. CO2 extraction uses liquid carbon dioxide as the solvent as opposed to the harsh alcohols and solvents used in other extraction methods. Therefore, CO2 extraction is widely believed to be the “cleanest” method, resulting in the safest and purest end products.
Hope CBD manufactures its CBD oil to be a full-spectrum extract, which means that products include a wide array of cannabinoids, along with all-natural aromatic terpenoids. In addition to CBD, other cannabinoids include CBG, CBN, and trace amounts of THC. When shopping for these CBD products, you can find a full list of ingredients under the product descriptions. All items are reportedly vegetarian-friendly, non-GMO, and gluten-free.
Hope CBD Review: Highlights
Hope CBD is a brand committed to helping people and improving their quality of life through superior CBD products. Here are a few other things we love about this company:
- Free Delivery on orders over £30: The company offers free standard shipping (2 - 4 days) on orders over £30. Additionally, if you spend over £100, you qualify for free next-day shipping.
- High-potency CBD oil: Hope CBD has a good range of CBD oil strengths ranging between 300mg and 2,000mg. The 2,000mg option is high strength with 20% CBD oil and is said to be very effective.
- Decent product range: Although a small company, Hope CBD has a pretty decent selection of CBD products. Ranging from oils and sprays to ointments, balms, and teas, the brand offers just about any type of CBD item you might be looking for.
- Customer service: Hope CBD is very customer-focused and makes it as easy as possible for customers to contact them. There is a live chat option on the website. You could also visit one of their shops located throughout Scotland directly.
- CBD information: The Hope CBD website has a section that is dedicated to CBD FAQs. They answer all the basics about CBD, its legalities, and dosing. It’s great to have all this information compiled for quick access and viewing.
Firstly, the “shop” section on the website isn’t well-organized. Products aren’t organized into categories and are instead listed in no particular order under one tab. This can make searching for products both confusing and frustrating. It doesn’t fit with what we would expect from a brand that has already been around for a few years.
Another issue that we have already touched on is regarding the company’s lab reports. These don’t come close to meeting the industry standard and definitely need to be updated to include test results for harmful substances. Moreover, these reports are extremely outdated, and more recent test results should be published.
Where to Buy Hope CBD
The best place to buy Hope CBD’s products is directly from the company website. They offer free “No Rush 2-4 Day” shipping on orders over £30, while those under this amount have a flat fee of £2. There is also a “Next Day Delivery” option which costs £4.50. Orders of over £100 qualify for free next-day delivery. The company claims that it uses the best couriers to ensure orders are delivered in a timely manner and are tracked along the way.
Additionally, Hope CBD has numerous stockists located throughout Scotland. These shops can be found in Glasgow, Edinburgh, Kirkcaldy, and Elgin. Check out the company website for more information if you’re interested in visiting one of these retailers.
Best Hope CBD Products: Customer Favorites
The Hope CBD online store is not very user-friendly, and finding products is not particularly easy since they aren’t organized into any categories. Nonetheless, below is an overview of the product types you can expect when shopping here.
When it comes to standard CBD oil, the brand has three potency options: 300mg (3%), 1,000mg (10%), and 2,000mg (20%). Each of these comes in a 10ml bottle and has a natural flavor. Additionally, they have an “Advantage Plus Peppermint Flavored CBD Oil,” which has a potency of 400mg (also in a 10ml bottle). Lastly is the 500mg CBD spray, which comes in a 20ml bottle and has a CBD strength of 2.5%.
[Cost Range: £29.99 to £89.99]
Hope CBD’s e-liquid has a potency of 1,000mg, and there are four flavors to choose from: Menthol, Blueberry, Strawberry, and Super Lemon Haze. Each comes in a 20ml bottle, and there are 2ml per tank, which equates to 100mg of CBD.
Hope CBD’s skincare range includes CBD Ointment (3%), CBD Lip Balm, CBD Day Moisturizer, and CBD Night Moisturizer. Both the day and night moisturizer contain 250mg of CBD, while the lip balm has 10mg CBD.
[Cost Range: £9.99 to £24.99]
The brand sells two types of confectionary: 10mg CBD Cubes and 5mg CBD candies. The hard candies come in a pack of either 10 or 30 and are made using three ingredients: Honey, propolis & oil extracted from hemp naturally rich in CBD. The CBD Cubes are brand new and come in raspberry, lemon and lime, mango, and strawberry flavors.
[Cost Range: £5.00 to £24.99]
Hope CBD Review: Summary & Final Thoughts
While Hope CBD might still be a relatively small company, they have quickly developed a very dedicated customer base — at least in the burgeoning UK market. That said, there are a few problems with the brand. Firstly, their online presence is a little tired. For instance, lab reports are very outdated, products aren’t organized into categories (which can make the shopping process frustrating), and there is not much information regarding the manufacturing process.
Hope CBD certainly needs to make a few improvements, especially when it comes to transparency and the overall look and feel of the brand. Nevertheless, customers seem to agree that these products are effective and offer great value for money. If you’re a UK or European-based customer looking for a safe, reliable tincture, they’re definitely worth giving a try.